Absolutely thrilled with my experience with the SB Auto Group - specifically Tony my sales rep who helped me take this from start to finish. I was apprehensive about buying a car out of state but this one I saw online had most every feature I was looking for. Tony was on it from day 1, helping me through every part of the process to acquire, finance, ship and deliver my car with white glove service. thank you Tony and the whole SB Auto Group for a wonderful experience - my arrived today and looks even better than the pictures!
I have been taking my car to SB Auto Group for over 5 years. I am always happy with the high level of care and service they consistently provide. More recently my BMW had a number of issues. Sean at the BMW Service Department went above and beyond, by keeping me in the loop the entire way. My car ended up being in the shop for 2 weeks. I was a bit nervous at the bill however Sean told me a lot would be covered under the extended car manufacturer warranty, this was a tremendous relief since my car was out of the regular BMW warranty. Not to mention they provided a BMW loaner car so I wasn't stranded. Highly recommend all the pros at SB Auto Group.
Big thank you to Jeff Knep and the folks at Santa Barbara Auto Group. Hassel free and fair experience. We had a small issue post purchase and these folks took care of it right away. Much appreciated.
After 10 (!!!!!) dealership visits and 15 test drives, I finally got a Mini!!!! Hao was great! I was originally interested in another car, and when I asked about the car I ended up getting, I test drove it and sat down to talk numbers very quickly! No high-pressure tactics, no shadiness, no fast-talking car salesman pitches. It was really pleasant and I didn't have a bad feeling like I had had in most dealerships I had visited prior. He just asked what I wanted and we worked from there. I had a million questions and Hao and Steven in finance were really nice and answered all my questions honestly. And apparently, they'll come pick my car up for service and leave me a loaner - AMAZING! I hope to never buy a car again but, if I do, I'll be coming back here. I only wish I had stopped by sooner, but hey, tenth time's a charm!
We Just Purchased a Mercedes Benz 2019 E450 From Sant Barbera Motor Group from David Z. Our experience was absolutely the best car buying Experience one could imaging. On arrival we were met by the salesman who scheduled an appointment with the same morning. David met us as We arrived in the lot and Welcomed us with a friendly smile and welcomed us inside to refresh and start looking at the E450. David introduces us to Johnathan and he showed us the car. And Johnathan was the best car guy I have ever been in a new car with. He knew every answer to all of my questions and showed me the car. It was a smooth and professional tutorialOf the car and it was as professional as you can get. We are sold on our car. They made sure it was a perfect for us before we accepted and purchasedThe car. The delivery of the car was professional and came with a big smile. The document signing went smooth. They were concise and efficient. The two Ladies were well versed in the process and I think it only took us a little over an hour and we were on our way. We will be coming back to these guys for everything related to our 2019 E 450. Took a look at the service bay... wow! Very clean and super pro shop. No one was standing around everyone was professional and clean and friendly and accommodating. So , were sold. And we’ll be back!
Mike Lepere and Mike Hultberg were extremely helpful in the purchase of my used 2013 Hyundai Santa Fe. I live in Morro Bay, CA and before I made the trek down to Santa Barbara, I reached out to the dealership and was impressed with how the Mike Lepere handled the call. He took my information and sent me videos and pictures of the vehicle. On top of that, he sent me an email with full pricing which helped put them ahead of the pack during my search for a vehicle. When I did make the trip down, I had my whole family, even my dog, with me. The dealership was more than helpful in accommodating us. They were upfront about the entire purchasing process and helped us get the best deal for the car. I would recommend anyone looking for a great car, visit Santa Barbara Auto Group. Thank you again!
Amazing experience and excellent contact and communication throughout, and look at this beauty, this is the most beautiful vehicle I've ever purchased, thank you so much Tony Clumeck!
Syd, Tony, Shannon, and Nic were theee best car buying team this afternoon!!! Tony made the process so easy and seamless and I felt taken care of throughout the entire week leading up to my purchase. I love my new Acura RDX, and I would recommend this SB Auto Group team to anyone who is looking for a new or certified pre-owned vehicle. Thank you so much!!
"Great experience from start to finish. Ryan Palmer helped to make the purchase easy and picking up our new Audi a great experience."
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