Customer Testimonials
Am happy to provide Santa Barbara Auto Group all 4 stars. There is nothing new for me to say about Santa Barbara Auto Group. Certainly felt comfortable dealing with him, he was polite and courteous, provided a quote quickly based on pictures I sent him, and most importantly did an EXCELLENT job!!
I had a great experience working with Rene and Kegan and Jonathan. I live in northern California and found the 992 of my dreams online. I contacted them by phone and was quickly assisted by Rene who got the ball rolling and had my negotiations and application approved with in hours. He passed the ball to Kegan who met me two days later after I few down to pick up the car. They had all the paperwork ready to go when I arrived and then passed me the keys for a test drive and Jonathan was amazing and helped me learn all the tech and setup the car. Man what a beautiful machine, aventurine green with brown truffle interior. I love it!
Santa Barbara Auto Group made buying our new car an easy and seamless experience. Tony was a pleasure to work with and was very upfront, honest and helped make this buying experience a pleasurable one. We will definitely be working with Tony and the SB Auto Group again in the future.
Great dealership and we have bought many cars from them over the years. Recently bought a new 2020 911 and the electronics were daunting. Jonathan from tech support has been available to me 24/7 to answer any questions and even come by the house to show me in person. This is true customer service!
Got a new Q8 in 24 hours, staff were very professional and friendly. Big thanks to Jeffery K. got me the best deal compared to all the other dealerships.
I found a 2016 BMW M6 on cars.com at their dealership. I sent an inquire and within 24 hours I had a reply from Jeff Knepp. Within 72 hours we had closed the deal. Why was this a big deal? I live in Texas. Jeff made the process painless. If he wasn't available there was a smooth handoff to his partner Chris Nelson. These guys bring their A game. Jeff was there to release the car to the auto transporter. He even contacted me after the car arrived at its new home. In this time of a pandemic online shopping may be the way of the future. It is stressful enough to visit a dealership. Try buying a high end vehicle over the internet. I can't speak for everyone but my experience was without incidence. I would definitely purchase another vehicle from Jeff or Chris and Santa Barbara Auto Group. Thanks again. You guys rock.
Great dealership and we have bought many cars from them over the years. Recently bought a new 2020 911 and the electronics were daunting. Jonathan from tech support has been available to me 24/7 to answer any questions and even come by the house to show me in person. This is true customer service!
I was searching online for a BMW M6 and found one listed by Santa Barbara Auto Group. I sent an inquiry that was immediately responded to by Jeff Knepp. He provided me with all the info I needed to include service records and the history of the car. After a couple days we closed the deal. Jeff was available to answer any questions and didn't use those high pressure sale tactics. This was important because I live in Texas and they are in California. True to his word the car is clean and well maintained. Glad I made the purchase. In this time of a pandemic visiting showrooms is considered risky and old school. Internet shopping may be the way to buy in the future. If you are looking to buy a car whether you live in California or some where else call Jeff over at Santa Barbara Auto Group. You won't regret it. Jeff and his partner Chris bring their A game. Thanks much.
Santa Barbara Auto Group made buying our new car an easy and seamless experience. Tony was a pleasure to work with and was very upfront, honest and helped make this buying experience a pleasurable one. We will definitely be working with Tony and the SB Auto Group again in the future.
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