Customer Testimonials

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Yelp Jan 16, 2020
 

I got a Discovery Sport from Santa Barbara Auto Group. They gave me an excellent deal and bend over backwards to accommodate me. I love my new vehicle and highly recommend getting a Land Rover from Santa Barbara Auto Group.

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Yelp Jan 2, 2020
 

We bought two cars from Santa Barbara Auto and both times the experience was great. The entire dealership over-delivered on what they promised and it was a refreshing change from my previous car buys. I worked with Jeff Knepp to buy a Porsche and after the great experience I decided to go back and buy a used Honda CRV for my kid. Because Jeff was so professional we bought the Honda sight unseen. Jeff went above and beyond to answer questions and went over every concern we had.  The shipping company he used was also great and delivered the car on time. I can't speak highly enough of the fair treatment and quality salesmanship Jeff has given us. Even though we've moved out of the area I'd probably go back and buy from here again.

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Google Dec 18, 2019
 

Awesome! The sales, finance, information and management teams were first class. Real professionals that provided a great experience. I highly recommend this dealership.

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Yelp Dec 18, 2019
 

I purchased a used Porsche 911 and the buying experience was awesome from beginning to end.  Marcus came in on his day off to show me the car and let me test drive it.  He was accommodating, answered every question and was honest, straightforward and efficient.  I cannot say enough good things about him.  His manager smartly handled a potentially difficult situation where two of us were looking at the same car within a short time period. The finance person, Nick, was terrific as well.  Scott clearly explained all the features of the car and answered all my questions.  This is a team of real professionals that made it a great buying experience.  I will absolutely give them the first opportunity when I am ready to buy my next car!

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Yelp Dec 11, 2019
 

My experience with sb auto group has been with two trade ins on two new vehicles.  Pricing was good and service over a couple of issues eas immediate and was really smooth.  Recently i needed to reconsider  one vehicle to make changes which included some credit back to me and Shannon Puru in finance , really assited with  courtesy,  and General manager approved  intstead of long corporate wait.   This is a big multi brand group jaguar , mercedes, porsche , bmw , range rover...    not easy!     Ill be looking to buy again soon.

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Yelp Nov 8, 2019
 

Was a little anxious about car shopping and the "high pressure " salesmen that usually come along with it!!! Well I must say we were very pleasantly surprised when Mr. Michael Lepere met us at the door with a great smile! Great persona, sense of humor and not at all "high pressure "!!! We are now the proud owners of a 2020 I pace HSE and couldn't be happier!! Michael put up with our ever changing minds as to color choice etc. and went above and beyond to find the perfect car for us!! Thank you for finding us our dream car and making the entire experience a fun and painless one!! Molto Grazie Angela and Romolo De Paolis

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Yelp Nov 6, 2019
 

I had a very pleasant experience. Everyone was very professional and helpful, thanks to Tony and crew!

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Google Oct 28, 2019
 

I had a wonderful experience at SB AUTO purchasing my vehicle. Sean, Sydney and Nick were awesome to work with. One person in particular that made the experience over the top and made so much effort to make sure I left happy was Shannon Peru the finance manger. She is VERY good at her job. It’s hard to find people like her in dealerships these days. THANK YOU ALL FOR THE BEST CUSTOMER SERVICE !!!

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Yelp Oct 24, 2019
 

Jeff at SBAG is great. Incredible communications and was very patient with me as I had a million questions regarding a beautiful BMW 650i. Unfortunately we did not buy this vehicle as garage size was an issue with 2 cars and a golf cart. Highly recommend this dealership.

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Yelp Oct 14, 2019
 

Wow. I've bought 17 cars and this was my best experience EVER! Even though their dealership is 350 miles from me (and I have a local JLR dealer 10 miles away), SBA earned my business big time. I was buying the brand new electric i-Pace which has a ton of features, so the sales team really needs to know their stuff. Mike, Sidney, Nic were knowledgeable, super responsive, and clear communicators. Best of all, I felt like they listened to my needs and worked hard to find me a great deal. Could not have been a better experience. Thanks all. You are rock stars!

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